Privacy Policy
Last updated: October 21, 2026
Dopamine Mail Club is operated by Victoria Cubbon Creative, a small, artist-run business based in Nova Scotia, Canada.
We care about your privacy and want you to understand what personal information we collect, why we collect it, how we use it, and the choices you have regarding your information.
This Privacy Policy applies to information collected through dopaminemailclub.ca, our subscription services, online purchases, events, and related interactions with Dopamine Mail Club.
If you have questions about this Privacy Policy or how your information is handled, please contact us at dopaminemailclub@gmail.com.
1. Personal Information We Collect
Depending on how you interact with Dopamine Mail Club, we may collect the following information:
Information you provide to us
This may include:
Your name
Email address
Mailing address
Billing and payment information
Account or login information
Order history
Subscription information
Event registration information
Birthdays, when voluntarily provided
Gift information, including the name and mailing address of a gift recipient
Information you provide through customer service communications
Photos, reviews, testimonials, or other content you voluntarily provide to us
Other information you choose to provide
If you purchase a gift subscription or product for another person, you are responsible for ensuring that you have the appropriate permission to provide their personal information to us for the purpose of fulfilling the gift.
Information collected automatically
When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.
This may include information such as:
IP address
Browser and device information
Pages visited
Referring website
General information about how you interact with our website
Information about advertisements or links you interact with
Approximate geographic information derived from technical information
Other technical or usage information provided through analytics and tracking technologies
2. How We Use Personal Information
We may use personal information for purposes including:
Processing and fulfilling orders
Managing monthly subscriptions
Processing payments
Mailing subscription packages, products, and gifts
Managing customer accounts
Processing event registrations and communicating about events
Sending order, subscription, payment, and event confirmations
Providing customer service and responding to questions
Sending marketing emails when you have consented to receive them
Managing giveaways, contests, reviews, testimonials, and other promotional activities
Improving our website, products, services, and customer experience
Understanding how visitors use our website
Measuring the effectiveness of our advertising and marketing
Preventing fraud, abuse, or unauthorized activity
Maintaining business and financial records
Complying with legal and regulatory obligations
Protecting our business and the rights of our customers and others
Other purposes that are reasonably related to the purposes described above or that are permitted or required by law
3. Subscription Information
When you subscribe to Dopamine Mail Club, we collect information necessary to manage your subscription and send your monthly mail.
This may include your name, email address, mailing address, subscription details, billing information, and order history.
Subscribers may manage certain aspects of their subscription through their Stripe customer account, including available account, payment, and subscription settings.
Subscription payments are processed through Stripe. Dopamine Mail Club does not receive or store your full credit card number.
4. Payments
Payments are processed through third-party payment processor Stripe.
When you make a purchase or subscribe to Dopamine Mail Club, Stripe may collect and process payment and billing information necessary to complete the transaction and manage recurring payments.
We receive information from Stripe that is necessary to manage your order or subscription, but we do not receive or store your full payment card number.
Stripe's handling of personal information is subject to its own privacy practices and policies.
5. Gift Subscriptions and Gift Purchases
Dopamine Mail Club allows customers to purchase gifts for other people.
When you purchase a gift, we may collect information about the gift recipient, including their name and mailing address, so that we can fulfill and deliver the gift.
We use gift recipient information only as reasonably necessary to provide the requested service, communicate about the gift where appropriate, and fulfill our legal and business obligations.
If you provide us with another person's personal information, you should have a reasonable basis or appropriate permission to provide that information to us.
6. Email Communications
We use Mailchimp to send marketing emails and newsletters.
If you subscribe to our marketing emails, we may use your name and email address to send you news, promotions, product information, event announcements, and other Dopamine Mail Club content.
Marketing emails include an unsubscribe option. You can unsubscribe from marketing communications at any time.
Even if you unsubscribe from marketing emails, we may continue to send necessary transactional or service-related communications, such as order confirmations, subscription information, payment notifications, and event-related communications.
Mailchimp may process personal information on our behalf in accordance with its own privacy practices.
7. Cookies, Analytics, and Tracking Technologies
Our website uses cookies, pixels, and similar technologies to operate the website, understand how visitors use it, improve our services, and measure and support advertising.
Depending on how you interact with our website, these technologies may be provided by third parties including:
Google
Meta
TikTok
Pinterest
Our website platform and other service providers
We use Google Analytics to understand website traffic and how visitors interact with our website.
We may use advertising and tracking technologies associated with Meta, TikTok, and Pinterest to measure advertising performance, understand interactions with our website, and help us deliver or evaluate relevant advertising.
These third-party services may collect information about your device, browser, website activity, and interactions with advertisements or other online content.
You may be able to control or limit cookies and similar technologies through your browser settings and, where applicable, through tools provided by the relevant third-party service.
Disabling certain cookies or tracking technologies may affect the functionality of parts of our website.
8. Who We Share Personal Information With
We may share personal information with service providers and other third parties when reasonably necessary to operate Dopamine Mail Club and provide our products and services.
These may include:
Stripe — payment processing, billing, and subscription management
Posthouse — subscription fulfillment and mailing services
Canada Post — delivery of mail and products
Our website provider, Squarespace — website hosting, ecommerce, and related website services
Mailchimp — marketing email communications
Event and ticketing platforms — processing event registrations where applicable
Accounting and bookkeeping providers — financial record keeping and business administration
Meta — advertising and analytics
Google — analytics and related services
TikTok — advertising and analytics
Pinterest — advertising and analytics
We may also disclose personal information where reasonably necessary to comply with applicable laws, legal processes, court orders, regulatory requirements, protect our rights or property, prevent fraud or abuse, or otherwise as permitted or required by law.
We do not sell your personal information as a business practice.
9. Information Processed Outside Canada
Some of the third-party service providers we use may store or process personal information outside Canada, including in the United States or other jurisdictions.
As a result, your personal information may be subject to the laws of jurisdictions outside Canada, which may have different privacy protections than those in Canada.
We use service providers that we reasonably believe are appropriate for the services they provide and take reasonable steps to ensure that personal information is handled appropriately.
10. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide our products and services
Maintain customer and transaction records
Manage subscriptions and orders
Resolve questions, disputes, or complaints
Meet accounting, tax, legal, and regulatory requirements
Protect our business and legal interests
When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to applicable legal and business requirements.
11. Your Privacy Rights and Choices
Depending on the circumstances and applicable law, you may have rights regarding your personal information.
You may contact us to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where appropriate
Withdraw consent to certain uses of your personal information
Unsubscribe from marketing communications
Ask questions about how your personal information is collected or used
Make a privacy-related complaint
Some requests may be subject to legal or other limitations. For example, we may need to retain certain information to comply with legal, tax, accounting, or other obligations.
To make a privacy request, contact:
We may need to verify your identity before completing certain requests.
12. Customer Content, Reviews, Testimonials, and Photos
If you voluntarily provide us with a review, testimonial, photograph, social media content, or other content relating to Dopamine Mail Club, we may use that content for marketing, promotional, or other business purposes where we have an appropriate basis or permission to do so.
For example, if you provide a testimonial or photograph for use by Dopamine Mail Club, we may share it on our website, social media accounts, marketing emails, or other promotional materials.
We will not assume that simply interacting with our social media accounts gives us permission to use your content for advertising or promotional purposes. Where appropriate, we will request permission before using customer-submitted content.
You may contact us at dopaminemailclub@gmail.com if you have questions about the use of content you have provided.
13. Event Photography
Dopamine Mail Club may take photographs or videos at in-person events for promotional and documentation purposes.
Where reasonably practical, we will provide notice when photography or recording is taking place.
If you do not want to appear in promotional photographs or videos, please let us know before or during the event and we will make reasonable efforts to accommodate your request.
If you have questions about a photograph or video featuring you, please contact dopaminemailclub@gmail.com.
14. Children's Privacy
Dopamine Mail Club is not specifically directed toward children, and we do not knowingly collect personal information from children for the purpose of providing our services.
If you believe that a child has provided personal information to us without appropriate permission, please contact us at dopaminemailclub@gmail.com so that we can review the situation and take appropriate action.
15. Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, legal requirements, or privacy practices.
The most current version will be published on our website with an updated “Last updated” date.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Dopamine Mail Club
Operated by Victoria Cubbon Creative
Website: dopaminemailclub.ca
Email: dopaminemailclub@gmail.com
We will make reasonable efforts to respond to privacy inquiries and requests in accordance with applicable law.